Welcome to Era Professional. By accessing or using our website and purchasing our products, you agree to comply with the following Terms & Conditions.
Please read these terms carefully before using our website.
This website is operated by Era Professional. Throughout the website, the terms “we”, “us”, “our” and “Era Professional” refer to Era Professional.
By accessing this website or purchasing products from us, you agree to be bound by these Terms & Conditions.
We make reasonable efforts to ensure that product descriptions, images, prices, ingredients, availability, and other information displayed on the website are accurate.
However, product packaging, colour, appearance, or other details may vary slightly from the images shown on the website.
Customers are advised to carefully read the product description, ingredients, usage instructions, and warnings before using any product.
Our products should be used according to the instructions provided on the product packaging or website.
Customers should check the ingredients and product information before purchase, especially if they have known allergies or sensitivities.
Era Professional shall not be responsible for reactions resulting from incorrect use of a product or failure to follow the provided instructions.
All product prices displayed on the website are subject to change without prior notice.
We reserve the right to correct pricing errors, update discounts, or modify promotional offers at any time.
The price applicable to an order will be the price displayed at the time the order is placed.
An order placed through our website is subject to acceptance and availability.
We reserve the right to cancel or refuse an order in certain circumstances, including product unavailability, incorrect pricing, suspected fraudulent activity, or incorrect customer information.
If an order is cancelled by us after payment has been received, the applicable refund will be processed according to our Refund Policy.
Payments may be processed through third-party payment gateways.
Customers agree to provide accurate and valid information required to complete the payment and order process.
We aim to dispatch orders within the estimated processing time displayed on the website.
Delivery times may vary depending on the customer’s location, courier availability, weather conditions, holidays, and other circumstances beyond our control.
Once an order has been handed over to the courier, delivery is also subject to the courier company’s service conditions.
Order cancellation requests may be accepted only if the order has not already been processed or shipped.
Once an order has been dispatched, cancellation may not be possible.
Please refer to our Cancellation/Refund Policy for further details.
All content available on this website, including text, images, graphics, logos, product information, designs, and other materials, is the property of Era Professional or its respective owners.
No content may be copied, reproduced, modified, distributed, or used commercially without prior written permission.
You agree not to:
Use the website for unlawful purposes.
Attempt to interfere with the website’s operation.
Submit false or misleading information.
Attempt unauthorized access to our website or systems.
Use our website to conduct fraudulent activities.
11. Limitation of Liability
Era Professional shall not be liable for indirect, incidental, or consequential losses arising from the use of the website or products, to the extent permitted under applicable law.
We reserve the right to update or modify these Terms & Conditions at any time.
Any changes will become effective when posted on this page.